Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

Introduce students to the supervisory skills they'll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA


Author
Publisher Educational Institute
Release Date
ISBN 9780133255089
Pages 403 pages
Rating 4/5 (85 users)
Read More

More Books:

Supervision in the Hospitality Industry
Language: en
Pages: 403
Authors: Jack D. Ninemeier
Categories: Business & Economics
Type: BOOK - Published: 2012-08-24 - Publisher: Educational Institute

Introduce students to the supervisory skills they'll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, empl
Managing Hospitality Human Resources
Language: en
Pages: 491
Authors: Robert H. Woods
Categories: Business & Economics
Type: BOOK - Published: 2012-05-30 - Publisher: Educational Institute

Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality ope
Treffpunkt Deutsch
Language: en
Pages:
Authors: Margaret T. Gonglewski
Categories: Foreign Language Study
Type: BOOK - Published: 2012-06 - Publisher: Prentice Hall

This package contains: 0205782787: Treffpunkt Deutsch: Grundstufe 0205783368: Student Activities Manual for Treffpunkt Deutsch: Grundstufe